Shipping policy

Shipping Policy

Last updated: September 2026

Here's how your shirt gets from an idea on a screen to a box on your porch, and roughly how long each part takes.

The short version

Production: 2–7 business days (we print it after you order it)
Shipping: 3–6 business days once it's on the truck
Realistic total: about 1–2 weeks
Cost: calculated at checkout based on your address and cart
Where: United States only, for now

Why it's not two-day shipping

We don't keep boxes of shirts in a warehouse. Your order gets printed specifically for you after you place it, which means there's a production step before anything ships. It's slower than a giant retailer, and it's why we're not throwing away pallets of unsold inventory.

How long it takes

Stage	Time	What's happening
Processing	A few hours	Your order is confirmed and sent to production
Production	2–7 business days	Your shirt is printed, checked, and packed
Transit	3–6 business days	Carrier moves it to your address
Total	About 1–2 weeks	From checkout to your door

Business days are Monday through Friday, excluding US holidays. An order placed Friday night starts its clock Monday morning.

Alaska, Hawaii, Puerto Rico, and APO/FPO addresses take longer — typically an extra 3–7 business days.

These are estimates based on our production partners' recent performance, not guarantees. Carrier delays, weather, and holidays happen and are outside our control.

Peak season

November and December run long. So do major sale periods. If you need something by a specific date during the holidays, order early — we'd rather you have it than have us apologize.

Shipping costs

Shipping is calculated at checkout based on your delivery address and what's in your cart. You'll see the exact cost before you pay — no surprises after the fact.

Adding more items to the same order is almost always cheaper per item than placing separate orders, so if you're buying more than one shirt, buy them together.

Tracking

You'll get a confirmation email when you order, and a second email with tracking when your order ships.

Tracking can take 24–48 hours to show movement after you receive it. That's normal — the label gets created before the package is physically scanned in.

If you don't see a shipping confirmation within 7 business days of ordering, email us and we'll chase it down.

Multiple items, multiple packages

If your order has several items, they may be printed at different facilities and arrive in separate packages, on different days, with different tracking numbers.

This is normal and you're never charged extra for it. If part of your order has arrived and the rest hasn't shown up within a few days, get in touch.

Shipping addresses

Please double-check your address at checkout. We ship exactly where you tell us to, and a wrong or incomplete address is the single most common reason an order goes missing.

If you catch a mistake, email support@shirtfaced.fit immediately. We can usually fix it if the order hasn't gone into production yet.

If a package is returned to us because of a bad address, we can reship it once you cover the reshipping cost. If it's never returned to us, we're not able to refund it.

PO Boxes

We can ship to most PO Boxes, but some carriers and expedited services can't deliver to them. A street address is always the safer bet.

Delayed, lost, or missing packages

If tracking says delivered but nothing arrived, please check with neighbors, your building's front desk, and around the property first. Packages turn up more often than you'd think, and carriers sometimes scan early.

If it's genuinely gone, contact us. Under our Returns & Refunds Policy we'll reprint and reship free — just report it within 30 days of the order date.

Damaged in transit? Same deal. Send us photos and we'll replace it. You don't need to ship anything back.

Changing or canceling an order

Email us within 2 hours of ordering and we'll do our best to catch it before production starts. Once printing has begun, we can't cancel, change, or redirect the order.

International shipping

We currently ship within the United States only. We'd like to open up more territory as we grow — if you're outside the US and want a shirt, email us and we'll let you know when we can get one to you.